Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Free food & snacks
- Health insurance
- Paid time off
- Tuition assistance
The Verification Specialist is responsible for performing as a subject matter expert for the department. This includes the text of any deliverable is free of all errors according to the subject matter provided by the client. Any errors found must be reported to the Account Coordinator to be fixed within the Lago software and indicated on media for revision by designers. Longer hours may be required due to subject matter volume or advanced press deadlines.
Main Duties & Responsibilities:
· Perform as subject matter expert in all aspects of verification process. Understand verification platform and grasp software and carrier access methods.
· Answer questions from team and help with issues while avoiding disruption in workflow.
· Identify areas needing training and report to Supervisor.
· Master day-to-day knowledge of the Verification’s department and follow best practices.
· Investigate and resolve data inconsistencies.
· Suggest areas for process and procedural improvement and report to Supervisor.
· Audit fellow Verification Specialists work for accuracy.
· Approve batch or send back for re-work.
· Provide back up support for all functions of team.
· Assist other departments with verification needs, support, or special projects during downtime or as needed.
· Work on special projects with accuracy and meet deadlines as assigned.
Required Skills:
· Ability to organize well.
· Ability to prioritize.
· Ability to effectively communicate both verbally and in writing.
· Ability to provide and represent professionalism in job.
· Ability to practice flexibility and adaptability in the work place.
· Ability to work proficiently with Microsoft Outlook/Gmail, Word and Excel and navigate internet skillfully.
· Ability to analyze information and use logic and process to address work-related issues and problems.
· Ability to operate with strong interpersonal skills.
· Ability to be careful and thorough about detail.
· Ability to perform data entry accurately.
· Average manual dexterity in use of a PC, phone, 10 key, sorting, filing and other office machines.
· Ability to handle conflict appropriately and constructively.
· Ability to apply problem solving skills.
· Ability and desire to train others.
· Ability to perform well in team environment.
· Ability to work independently to meet objectives.
· Ability to meet deadlines.
· Ability to function under pressure and deadline oriented project demands as well as manage multiple initiatives.
Required Education/Experience:
· Associates/Bachelors degree preferred.
· Knowledge of Comosoft Lago software a plus.
· Knowledge of Workamajig software a plus.
· Knowledge of the Spanish language a plus.
Romph & Pou Agency
We are an established integrated marketing agency with offices in Shreveport, Louisiana; Tyler, Texas; and Baton Rouge, Louisiana. We offer a comprehensive range of services with a high level of specialization in gaming and retail marketing. Co-owned by Jeffrey Romph and Robert Pou, R&P has grown through a commitment to providing excellent work and a reputation for going above and beyond for our clients.
At Romph & Pou, we see ourselves as your marketing partner. This approach allows us to understand your business and develop the most effective brand communications within an increasingly competitive marketplace.
After more than 30 years in the industry, we have established a full-service marketing agency that prides itself on outstanding client service. Our mission going forward is to consistently achieve desirable marketing results for our clients while aggressively pursuing new methods of marketing in the process.
We always accept resumes, even if no open jobs exist at the time. If you have a resume you would like to send to Human Resources, please reach out to Amy Davis adavis@rpagency.com
Company Website: RPagency.com
(if you already have a resume on Indeed)