The Director of Operations serves as a senior leader responsible for overseeing all facility operations, event execution, and operational systems for the Mississippi Coast Coliseum & Convention Center. This role ensures the facility is safe, fully operational, and event-ready while aligning operations, production, and guest experience into one coordinated effort. This position provides strategic and hands-on leadership across building maintenance, custodial services, event setup and conversions, and production coordination. Success in this role requires strong systems, accountability, and the ability to execute events efficiently in a fast-paced, event-driven environment.

Essential Duties and Responsibilities

·         Operations Leadership

- Lead all building operations including maintenance, custodial services, event setup, and conversions

- Establish standards for cleanliness, readiness, and facility presentation

- Supervise, schedule, and develop operations staff, including performance management

- Foster a culture of accountability, efficiency, and teamwork

 

·         Event Operations & Execution

- Oversee event setups, changeovers, and tear-downs with tight turnaround timelines

- Ensure accuracy of event layouts, diagrams, and operational plans

- Coordinate across departments to ensure seamless event execution

- Serve as senior operational lead for major events as needed

 
 ·         Budget & Administration

- Develop and manage operations budgets including labor, supplies, and contracts

- Monitor expenses and identify cost efficiencies

- Approve payroll and manage labor scheduling

- Maintain operational reporting and documentation

 

·         Capital Projects & Planning

- Lead facility improvement projects and deferred maintenance planning

- Manage vendors and contractors from procurement through completion

- Support long-term capital planning aligned with facility needs

 

·         Experience

- Minimum of five (5) years of experience in facility or event operations

- Minimum of three (3) years in a supervisory or leadership role

- Experience in arenas, convention centers, or similar venues preferred

- Valid State Driver License.

 

·         Skills & Abilities

- Strong knowledge of facility operations and event environments

- Ability to manage multiple priorities under tight deadlines

- Strong leadership, communication, and problem-solving skills

- Proficient in Microsoft Office and operational systems

- Ability to work flexible hours including nights, weekends, and holidays

 

- Ability to lift up to 50 lbs

- Ability to stand, walk, climb, and work in varying conditions

 

 AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER

·         Must complete pre-hire background check

Status:  Exempt, Salaried

Compensation: Salary is commensurate with experience and qualifications. Compensation is negotiable for the right candidate with    strong leadership and operations experience.

 Benefits: Medical, Dental & Vision (per MCCC policies), State Retirement (18.4% match), life insurance, vacation, sick leave, and holidays.