Benefits:
- 401(k)
- 401(k) matching
- Company parties
- Flexible schedule
Title: Family-Based Provider Liaison
Reports To: Executive Director
Classification: Part-Time
FLSA Status: Non-Exempt
JOB SUMMARY
The Family-Based Provider Liaison is responsible for recruiting and training new family-based providers for adults and children. Host and attend events and create marketing material to recruit new families. Be certified to train family-based providers in all areas and to complete all required paperwork.
ESSENTIAL JOB FUNCTIONS
● Supervise staff and schedule them for their assigned training and paperwork.
● Relay any concerns or problems with Family Base Providers to the Executive Director.
● Function as a liaison for family-based providers, DCS, and the Program Coordinator.
● Interview prospective individuals served and families.
● Coordinate and schedule appointments, meetings, and related activities.
● Attend all required meetings (staff, COS, PCSP, and training).
● Serve as a support for the individual served, their family, and the Evergreen staff who provide services.
● Ensure that all policies, procedures, regulations, and guidelines are followed.
● Complete home study in compliance with timelines.
● Work flexible hours as requested by the Program Coordinator or Executive Director.
● Evaluate Family-based Providers as needed.
● Participate actively in contracting with family-based providers.
● Conduct unannounced visits to facility sites as directed by the Program Coordinator or the Executive Director.
CORE COMPETENCIES
● Acting Strategically: Identifies key issues and relationships relevant to achieving goals, and commits to a course of action to accomplish goals based on known and unknown variables. Develops priorities with the right balance of short and long-term considerations.
● Championing Customer Needs: provides timely and professional service to both internal and external customers, is responsive to customer needs and requests, is always courteous to the customer, and considers them when making decisions.
● Communicating Effectively: Share information. Listens and involves others. Conveys ideas in a manner that engages others and helps them understand and retain the message.
● Delivering High-Quality Work: Makes sure responsibilities central to the role meet all requirements and expectations. Finishes tasks promptly and critically reviews work for accuracy and quality. Consider the impact of work on others.
● Prioritizing and Organizing Work: Allocates time and attention based on what is most important to achieve key goals and objectives. Effectively organizes and balances tasks and priorities to keep multiple projects on track.
QUALIFICATIONS/EXPERIENCE/JOB KNOWLEDGE
● Preferred experience in serving individuals with disabilities or four (4) years full-time equivalent experience in a supervisory position, preferably in the field of mental health or a related field.
● Preferred four (4) year degree in human services, social work, or related field.
● Experience in supervising staff and following licensing and regulatory guidelines.
● Needs a clear understanding of administrative procedures and personnel management.
● Needs an understanding of Medicaid guidelines as they relate to programming.
● Working knowledge of Google Workspace and the ability to learn other software programs as required for this position.
PHYSICAL REQUIREMENTS
● Constantly moves about to coordinate work.
● Regularly works in a fast-paced environment with multiple task deadlines.
● Regularly moves and positions objects weighing up to 50 pounds.
● Occasionally exposed to viruses and infectious conditions.
● Constantly alert and observant during working hours.
Reasonable accommodations may be made to enable individuals with disabilities or medical conditions to perform the essential functions.
SUPERVISORY RESPONSIBILITIES
● Will supervise assigned staff/families.
SPECIAL REQUIREMENTS
● Must have understanding, patience, and tact in dealing with individuals served and their families.
● Must be creative in problem-solving and planning.
● Must have the ability to maintain good working relationships with staff, professionals, and persons from other agencies.
SKILLS AND ABILITIES
● Working knowledge of Google Workspace.
● Aptitude to learn other software programs as required for this position
EMPLOYMENT VARIABLES
● Must have a good driving record that meets the minimum requirements for Evergreen and reliable transportation.
● Must pass drug screen and criminal background check.
● May be asked to work some evenings when required.
● Extensive travel in your company or personal vehicle (mileage role will apply).
WORKING ENVIRONMENT
● May be required to work in a variety of settings and environments, both indoors and outdoors.
Reports To: Executive Director
Classification: Part-Time
FLSA Status: Non-Exempt
JOB SUMMARY
The Family-Based Provider Liaison is responsible for recruiting and training new family-based providers for adults and children. Host and attend events and create marketing material to recruit new families. Be certified to train family-based providers in all areas and to complete all required paperwork.
ESSENTIAL JOB FUNCTIONS
● Supervise staff and schedule them for their assigned training and paperwork.
● Relay any concerns or problems with Family Base Providers to the Executive Director.
● Function as a liaison for family-based providers, DCS, and the Program Coordinator.
● Interview prospective individuals served and families.
● Coordinate and schedule appointments, meetings, and related activities.
● Attend all required meetings (staff, COS, PCSP, and training).
● Serve as a support for the individual served, their family, and the Evergreen staff who provide services.
● Ensure that all policies, procedures, regulations, and guidelines are followed.
● Complete home study in compliance with timelines.
● Work flexible hours as requested by the Program Coordinator or Executive Director.
● Evaluate Family-based Providers as needed.
● Participate actively in contracting with family-based providers.
● Conduct unannounced visits to facility sites as directed by the Program Coordinator or the Executive Director.
CORE COMPETENCIES
● Acting Strategically: Identifies key issues and relationships relevant to achieving goals, and commits to a course of action to accomplish goals based on known and unknown variables. Develops priorities with the right balance of short and long-term considerations.
● Championing Customer Needs: provides timely and professional service to both internal and external customers, is responsive to customer needs and requests, is always courteous to the customer, and considers them when making decisions.
● Communicating Effectively: Share information. Listens and involves others. Conveys ideas in a manner that engages others and helps them understand and retain the message.
● Delivering High-Quality Work: Makes sure responsibilities central to the role meet all requirements and expectations. Finishes tasks promptly and critically reviews work for accuracy and quality. Consider the impact of work on others.
● Prioritizing and Organizing Work: Allocates time and attention based on what is most important to achieve key goals and objectives. Effectively organizes and balances tasks and priorities to keep multiple projects on track.
QUALIFICATIONS/EXPERIENCE/JOB KNOWLEDGE
● Preferred experience in serving individuals with disabilities or four (4) years full-time equivalent experience in a supervisory position, preferably in the field of mental health or a related field.
● Preferred four (4) year degree in human services, social work, or related field.
● Experience in supervising staff and following licensing and regulatory guidelines.
● Needs a clear understanding of administrative procedures and personnel management.
● Needs an understanding of Medicaid guidelines as they relate to programming.
● Working knowledge of Google Workspace and the ability to learn other software programs as required for this position.
PHYSICAL REQUIREMENTS
● Constantly moves about to coordinate work.
● Regularly works in a fast-paced environment with multiple task deadlines.
● Regularly moves and positions objects weighing up to 50 pounds.
● Occasionally exposed to viruses and infectious conditions.
● Constantly alert and observant during working hours.
Reasonable accommodations may be made to enable individuals with disabilities or medical conditions to perform the essential functions.
SUPERVISORY RESPONSIBILITIES
● Will supervise assigned staff/families.
SPECIAL REQUIREMENTS
● Must have understanding, patience, and tact in dealing with individuals served and their families.
● Must be creative in problem-solving and planning.
● Must have the ability to maintain good working relationships with staff, professionals, and persons from other agencies.
SKILLS AND ABILITIES
● Working knowledge of Google Workspace.
● Aptitude to learn other software programs as required for this position
EMPLOYMENT VARIABLES
● Must have a good driving record that meets the minimum requirements for Evergreen and reliable transportation.
● Must pass drug screen and criminal background check.
● May be asked to work some evenings when required.
● Extensive travel in your company or personal vehicle (mileage role will apply).
WORKING ENVIRONMENT
● May be required to work in a variety of settings and environments, both indoors and outdoors.
Evergreen Life Services
I want more than just a job.
I want to make a difference in people’s lives.
I want to make a difference in my community.
We want to make a difference too. Working at Evergreen Life Services isn’t just a job; it’s a rewarding career. Sometimes that reward is a smile or a song from a resident, sometimes it’s the reward of knowing you helped a resident to learn daily life skills, like setting a table or preparing a meal. It could be watching a resident make beautiful artwork in one of our studios. Every day you will have opportunities to help those with intellectual or physical disabilities feel that they are a part of a community that cares.
Whether you provide direct care in our adult day care or in a group home, or you serve in a support or corporate office role, you will be an important part of the Evergreen team.
We have nearly 2000 employees and more than 1100 individuals served in seven states, including Louisiana, Texas, Arkansas, Oklahoma, Kentucky, Tennessee, and Florida.
If you are looking for a place where you can make a difference, at Evergreen Life Services you will change lives. Every employee is a valuable part of the team, because at Evergreen, everyone matters.
Evergreen, in it's mission is to serve, provide for and champion individuals with intellectual and developmental disabilities, is looking for qualified, caring individuals to work with us.
Company Website: evergreenls.org
