- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Universal Banker I plays a vital role in delivering on this mission by serving as the face of the branch and providing outstanding customer service. This position supports routine banking transactions, account openings, and relationship-building efforts while ensuring adherence to operational and regulatory standards.
Key Responsibilities
- Process retail and commercial transactions, including deposits, withdrawals, loan payments, and official checks.
- Balance daily cash drawer and perform vault transactions within established limits.
- Open and maintain consumer deposit accounts, CDs, and support related online banking tools.
- Assist customers with online banking and bill pay, including password resets, navigation support, and account access troubleshooting.
- Answer incoming calls professionally, remain logged into the call queue, and direct inquiries appropriately.
- Greet customers promptly and professionally, delivering excellent customer service.
- Identify customer needs and refer them to appropriate bank products, services, or specialists.
- Perform wire transfers, stop payments, and order checks and debit cards.
- Support ATM and safe deposit box procedures.
- Follow all compliance, security, and operational procedures, including BSA/AML and privacy laws, and complete required documentation.
- Participate in branch opening and closing procedures and maintain branch security standards.
- Order and maintain branch supplies and perform general administrative duties.
- Cross-train to support commercial account opening, community engagement efforts, and consumer account secondary reviews.
- Assist with quality control procedures by gaining familiarity with commercial account secondary review processes.
- High school diploma or GED required; Associate degree preferred.
- 3+ years of retail banking experience required.
- Proven leadership and mentoring experience within a branch setting.
- Proficient in basic math and computer skills, including Microsoft Office
- Strong communication, time management, and problem-solving skills
- Knowledge of banking regulations and ability to maintain confidentiality
Somos un empleador con igualdad de oportunidades y todos los candidatos calificados recibirán consideración por el empleo sin distinción de raza, color, religión, sexo, origen nacional, estado de discapacidad, estado de veterano protegido o cualquier otra característica protegida por la ley.
Herring Bank
Herring Bank was founded in 1899, by Colonel C.T. Herring. Colonel Herring lived in Vernon, TX and saw a need for a bank. The cattleman would drive their cattle from Oklahoma through Vernon to Fort Worth to sell their cattle. When the cattleman sold their cattle and they went back to Oklahoma they were loaded with cash. Oklahoma was know as the badlands for a good reason, when the cattleman crossed in to Oklahoma they could lose their life and it was a sure bet that they would lose their money. With a bank in Vernon, TX, Herring Bank, they could deposit their funds and when they crossed into Oklahoma, the badlands, they would not lose their money, so the thieves had no reason to rob them
At Herring Bank we “Build Relationships for a Lifetime” come join us at our family owned bank.
MEMBER FDIC – EQUAL OPPORTUNITY EMPLOYER
Página Web de la Compañía: www.herringbank.com
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