Benefits:
- Paid Mileage
- Simple IRA w/employer match
- Short-Term and Long-Term Disability
- Paid Vacation/Sick Time
- Health insurance
The Information Technology Specialist will represent InfoTECH Solutions in resolving client issues. Specialists function primarily as experienced Tier 1 or 2 technical support personnel and mentor new employees and entry-level Tier 1 support personnel.
Duties and Responsibilities
- Diagnose and repair technical issues with client hardware and software
- Install, maintain, and troubleshoot computer networks and connected devices
- Administer and support servers and associated software
- Monitor, analyze, and resolve automated alarms
- Interface with clients by phone, e-mail, and in-person
- Mentor and instruct I.T. Technicians in performance of job duties
- Enter and review time for support tickets
- Update and maintain client documentation
- Maintain and review inventory
Requirements
- Position requires physical activities, but is not limited to climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, finger use, grasping, hearing, and seeing.
- Must be able to exert up to fifty (50) pounds, in the amount of force needed to lift, carry, push, pull, or otherwise
- Move objects up to 50 pounds.
- Ability to stoop, bend, and climb stairs and ladders as required to perform assigned job function.
- Ability to view a computer screen for long periods of time.
- Manual dexterity for operating computer and other office equipment.
- 3 years of experience in performance of similar job duties. Completed higher-education studies in an I.T. discipline. (Computer Science, Information Systems, etc.) may be substituted for equivalent years of experience.
Benefits and Perks
- Paid Vacation/Sick Time
- Health Insurance
- Short-Term and Long-Term Disability
- Simple IRA w/employer match
- Paid Mileage
InfoTECH Solutions, L.L.C.
InfoTECH Solutions was founded by Brian Leger and Eric Thibodeaux in 2004. At InfoTECH, we want to ensure that the customer spends less time handling tedious, stressful issues and more time focusing on their business. Our extensive expertise allows us to cater to clients across a spectrum of industries, including oil and gas, medical, legal, insurance, retail, and many others. We understand the importance of seamless IT services and that’s why we constantly strive to deliver professional, world-class service.
If you are interested in joining a world-class team, check out our job offerings below.
Even when we aren’t hiring, we encourage you to please send your resume to careers@infotech.us.
Company Website: www.infotech.us
(if you already have a resume on Indeed)