Credit and Collections Representative
Full Time • Winder
Benefits:
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Mission:
1) to ensure timely collection of outstanding payments due, 2) to determine, with the Controller, when a customer should be placed on credit hold and monitor that status, 3) to ensure that customers’ POs are not accepted as-is from them, 4) to issue Notices to Contractors, Notice to Owners, lien notices, and waivers, and 5) maintain positive customer relationships while minimizing financial risk for the organization
Roles and Responsibilities:
1) to ensure timely collection of outstanding payments due, 2) to determine, with the Controller, when a customer should be placed on credit hold and monitor that status, 3) to ensure that customers’ POs are not accepted as-is from them, 4) to issue Notices to Contractors, Notice to Owners, lien notices, and waivers, and 5) maintain positive customer relationships while minimizing financial risk for the organization
Roles and Responsibilities:
- Monitors Accounts Receivable and makes collection phone calls or sends emails to encourage payments.
- Applies cash, check, ACH, and wire collections to invoices
- Creates bank deposits from cash and check collections, applying miscellaneous receipts to proper GL accounts.
- Documents collection activities
- Accesses customer records for answering customer inquiries about invoices, and for reprinting invoices.
- Prepares and sends monthly customer statements
- Prepares and sends a monthly Accounts Receivable report to CDI Credit.
- For POs submitted by customers, ensures that SEC’s legal conditions are attached and sent back to the customer
- Sends out Notices to Contractor, Notices to Owner, Lien Notices, and Lien Waivers
- For bankruptcy and other court related notices works with the Controller and SEC legal counsel as appropriate
- Collaborates with Sales and the Invoicing person to resolve billing issues.
Competencies:
- Strong attention to detail and accuracy.
- Proficiency in Microsoft products and accounting software
- Ability to handle confidential information with discretion.
- Strong problem-solving and analytical skills.
- Excellent organizational and communication skills.
- Empathy and professionalism in customer interactions
Preferred Experience:
- High school diploma required; associate or bachelor’s degree in accounting or business is a plus.
- 5+ years of experience in credit & collections.
- Experience working with general contractor companies is also preferred.
Southeast Culvert, Inc., was founded on the promise to provide a quality drainage product at a reasonable price, when and where needed. This remains the core principle of how we run the business. Since it was established in 1981, Southeast Culvert, Inc., set out to be the company of choice when it comes to storm drainage product supplies. Our dedication to our customers and our quality of service has made Southeast Culvert, Inc., the largest single site capacity culvert plant in the United States. We offer stormwater solutions for all needs. At Southeast Culvert, Inc., we strive to have a positive impact, not just with our employees and customers but with the surrounding community. We are active members of many organizations including PPI, NCSPA and ASCE. In 2024, Southeast Culvert Inc., was selected as mid-sized Engineering Employer of the year. We make contributions to many charitable organizations including schools, fire departments, churches and the Shriners Children Hospitals. Our mission at Southeast Culvert, Inc., is to build lasting relationships to better serve our customers and our community.
Apply here.
