Oliver Manufacturing Company Inc.

Parts Order Fulfillment Specialist

Location

Oliver Manufacturing Company Inc. - La Junta

Type

Full Time

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Ready to Make an Impact? 
 
At Oliver Manufacturing, we're not just about building equipment; we're about building relationships. We're seeking a Parts Order Fulfillment Specialist who thrives on turning complex challenges into seamless solutions and transforming first-time customers into lifelong partners. If you're passionate about leading teams, optimizing processes, and delivering exceptional customer experiences, we want you to join our team. 
 
About Us: 

Oliver Manufacturing has been a trusted leader in the manufacturing industry for decades. We specialize in producing high-quality material processing equipment that serves industries globally. With a focus on innovation, excellence, and a team-oriented environment, we pride ourselves on providing our employees with the opportunity to grow, contribute, and make a lasting impact. We offer a supportive, collaborative culture where your expertise is valued and your potential is recognized. 
 
What You’ll Do: 
 
As a Parts Order Fulfillment Specialist at Oliver Manufacturing, you'll be the liaison between our customers and our operations. Your role involves quoting, converting quotes to sales orders, coordinating with internal teams, and maintaining clear communication with customers throughout the order lifecycle. You'll also contribute to continuous improvement by identifying and implementing process enhancements. 

  • Customer-Focused Communication: Engage with customers through various channels to understand their needs and provide tailored solutions. 
  • Order Accuracy: Ensure precise order processing from quoting to delivery, maintaining attention to detail. 
  • Team Collaboration: Work closely with internal departments to coordinate order fulfillment and resolve issues promptly. 
  • Continuous Improvement Mindset: Identify opportunities to enhance processes, contributing to the overall efficiency and effectiveness of the team. 
 What We’re Looking For: 

We’re looking for someone who combines technical knowledge with exceptional customer service skills. Your ability to communicate effectively across various channels will help build and maintain strong customer relationships. A proactive approach to problem-solving and a commitment to continuous learning will enable you to thrive in this role.

  • Communication & Customer Service: Engage with customers through various channels to understand their needs and provide tailored solutions. 
  • Attention to Detail & Technical Proficiency: Ensure precise order processing and parts identification, leveraging knowledge of Oliver's machine families. 
  • Problem-Solving & Research: Identify and apply necessary resources to research and resolve parts-related inquiries. 
  • Team Collaboration & Organizational Skills: Work effectively both independently and as part of a team, following detailed instructions and maintaining task prioritization. 
  • Administrative Competence & Production Systems Knowledge: Conduct basic office duties efficiently and understand production systems like Kanban. 
Benefits: 
  • Four-day work week
  • Friendly work environment
  • Health, Dental & Vision Insurances
  • Accident, Critical Illness, Short/Long Term Disability Coverages
  • 401(k)
  • Vacation, Holiday & Paid Sick Leave
Join us at Oliver Manufacturing, where your expertise will directly impact our customers' satisfaction and our company's success.
 
Compensation: $19.56 - $23.23 per hour

Oliver Manufacturing provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Company Website: www.olivermanufacturing.com

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