Front Desk Representative – Floater
Full Time • OLR- Fort Oglethorpe Healthcare Center
About Us
At Primary Healthcare Centers (PHC), we are more than a healthcare provider—we are a mission-driven organization committed to revealing God’s love through high-quality, compassionate, and accessible care. As a Federally Qualified Health Center (FQHC), we serve individuals and families across North Georgia with integrity, excellence, and dignity.
At Primary Healthcare Centers (PHC), we are more than a healthcare provider—we are a mission-driven organization committed to revealing God’s love through high-quality, compassionate, and accessible care. As a Federally Qualified Health Center (FQHC), we serve individuals and families across North Georgia with integrity, excellence, and dignity.
Now Hiring: Front Desk Representative – Floater (Urgent Need | Full-Time)
We’re seeking a dependable and personable Front Desk Representative Floater to provide flexible support across our 9 clinic locations. This high-impact position is ideal for someone who thrives in a dynamic environment, enjoys working with people, and feels called to make a meaningful difference each day.
We’re seeking a dependable and personable Front Desk Representative Floater to provide flexible support across our 9 clinic locations. This high-impact position is ideal for someone who thrives in a dynamic environment, enjoys working with people, and feels called to make a meaningful difference each day.
Your Impact
As the first point of contact for our patients, you set the tone for the entire visit. In this float role, you’ll travel to different PHC clinics as needed, ensuring seamless front desk operations and a welcoming atmosphere that reflects our mission.
Key Responsibilities
- Greet patients and visitors warmly, creating a welcoming, professional environment
- Answer phones and respond to inquiries with empathy and accuracy
- Schedule and confirm appointments, providing necessary visit details
- Verify insurance, collect payments/copays, and manage patient check-in/out
- Assist patients in completing sliding fee scale and medical assistance applications
- Receive and coordinate pickup of patient medication shipments
- Maintain a clean, organized, and efficient front office and waiting area
- Accurately document patient interactions in the EMR system
- Ensure adherence to HIPAA, OSHA, and PHC policies
- Travel to various PHC locations based on staffing needs
What We’re Looking For
- A passion for service and alignment with PHC’s Christian mission
- Strong communication and interpersonal skills
- Reliable transportation and willingness to travel between clinics
- Prior experience in healthcare or customer service preferred
- Familiarity with EMR systems and basic insurance processes a plus
- Comfortable handling payments and maintaining accurate records
- Detail-oriented, organized, and a flexible team player
Why Join PHC?
- Be part of a mission that reveals God’s love through every patient interaction
- Competitive pay and full benefits package
- Opportunities for training, cross-functional skill development, and career growth
- Supportive, faith-driven work culture
- Make a difference in underserved communities across North Georgia
Ready to Make an Impact?
If you’re compassionate, adaptable, and driven by purpose, we’d love to hear from you. Join PHC and be the difference in every patient's day—one smile, one check-in, and one act of service at a time.
If you’re compassionate, adaptable, and driven by purpose, we’d love to hear from you. Join PHC and be the difference in every patient's day—one smile, one check-in, and one act of service at a time.
Compensation: $15.00 - $17.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Primary Healthcare Centers is a group of non-profit community health centers dedicated to improving the health care status of our patients and our community by providing accessible, affordable, quality primary health care services to everyone, regardless of their ability to pay. We serve northwestern Georgia, in five site counties, with eight locations. Operating independently since 1980, we have experienced a great deal of growth over the past several years.
We are committed to working together and treating one another with courtesy, dignity and respect. This is the driving force for what we do and is built into the very foundation of our day-to-day activities.
In working together in this manner, we are able to focus on what is most important: the health of our patients.
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