- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Wellness resources
Why Join Parmele Disability Advocates?
At Parmele Disability Advocates, we're not just doing a job, we're making a difference. Every day, our work helps individuals navigate the complex process of securing disability benefits. If you're someone who thrives on helping others and wants to be part of a mission-driven team, we’d love to meet you.
About the Role:
We’re looking for a Client Support Specialist who enjoys providing great customer service and an organized multitasker. In this full-time, in-office role, you’ll play a key role in supporting both our clients and our team.
What You’ll Do:
- Serve as a support specialist for clients and act as a liaison with the Social Security Administration (SSA)
- Respond to client questions with empathy, clarity, and professionalism
- Handle and organize case documents: collecting, scanning, and uploading to our system
- Track case deadlines and perform essential document processing
- Incoming/Outgoing mail management (both physical and electronic) and complete timely follow up
- Excellent communication and interpersonal skills
- Experience in customer service or office administrative roles (bonus if both!)
- Detail-oriented with strong organizational habits
- Able to multi-task and manage time effectively
- Team player who’s also comfortable working independently
- Trustworthy, reliable, and eager to learn
At Parmele Disability Advocates, we combine our expertise in disability law with a compassionate, client-centered approach. With offices across Missouri, Kansas, Illinois, and Oklahoma, we take pride in providing meaningful legal representation to those in need.
Flexible work from home options available.
Parmele Disability Advocates
Parmele Disability Advocates is a growing organization committed to providing passionate and effective representation for individuals seeking Social Security disability benefits. From the initial application process to appeals in federal district courts, we guide our clients through every step of their journey. Headquartered in Springfield, Missouri, Parmele Disability Advocates operates 16 offices across the Midwest. Our team of over 130 dedicated professionals includes attorneys, paralegals, legal assistants, support staff, and benefits specialists. Our mission is at the heart of everything we do: To use our knowledge of Social Security Disability law, along with our compassionate hearts, to zealously advocate for our clients and inspire hope in our community. At Parmele, we pride ourselves on fostering a culture of positivity, collaboration, and purpose. We celebrate victories, cultivate camaraderie, and prioritize compassion in every interaction. Negativity, office politics, and pessimism have no place here. What sets us apart is our unwavering dedication to not only delivering exceptional legal representation but also addressing all of our clients’ questions and concerns throughout the process. Each team member brings a unique background and perspective, enhancing our ability to serve clients effectively and comprehensively.
Company Website: parmeledisability.com
(if you already have a resume on Indeed)