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IT Professional Holy Angels Residential Facility - Shreveport

IT Professional

Full Time • Holy Angels Residential Facility - Shreveport
 
 
Full Time M-F 40+ hours per week
 
 Starting Rate: $ Salary Depending on Experience 
 
Benefits: Fulltime Eligible Staff 
 
  • 403b retirement with Match 
  • Health 
  • Dental 
  • Vision 
  • Life 
  • Short Term Disability 
  • Long Term Disability 
  • Accident 
  • Critical Illness 
  • Paid Time Off 
  • Holiday Pay 
  • Employee Referral Bonus 
  • Wellness Center Free Membership 

 Job Summary: 
 
Holy Angels is in search of a full time IT Professional.  This position will be overseeing and providing IT services for the facility.  This position will oversee and maintain troubleshooting, and repair computer systems, hardware, computer peripherals, documents, maintain upgrades, replaces hardware and software systems as well as servers and networks.   Maintains knowledge of commonly used concepts, practices, and procedures within the field and relies on instructions and pre-established guidelines to perform the functions of the job.
  
Specific Skills and Responsibilities
 
  • Oversee all IT and computer systems
  • Experience with installing and maintaining camera systems, servers and networks
  • Troubleshoot all IT services as needed and assist employees with reported issues while utilizing troubleshooting techniques to resolve hardware, software, and network issues.
  • Provide routine information technology (IT) customer support in maintaining computing systems, printers and other peripherals.
  • Performs routine checks of malware and antivirus software solutions to ensure proper enterprise-wide protection.
  • Ensure HIPAA compliance and follow security policy and procedures.
  • Previous experience troubleshooting software and hardware issues (Windows and MAC O/S, internet systems, and networking)
  • Successfully handle a wide range of hardware and network technology issues
  • Set-up and install new workstations.
  • Data entry and retrieval of information
  • Complete administrative functions and general duties including but not limited to computer data entry, copying, filing, faxing and answering phones.
  • Handling issues and/or complaints; refers issues/complaints to immediate supervisor as needed.
  • Install Network cable of various types as needed to further the network infrastructure.
  • Maintains a cooperative relationship among co-workers by communicating information; responding to requests; building rapport; participating in team problem-solving methods.
  • Installs and programs TV’s, phones, printers etc. 
  • Strong analytical and problem-solving skills. 
  • Microsoft Operating Systems and Office Suites. Knowledge of office procedures and policies.
  • Knowledge of grammar and spelling.
Qualifications:
 
  • Minimum 5-10 years IT experience required
  • Must maintain a current and valid driver’s license
Education:

  • High School Diploma or GED Required
  •  Associates or Bachelors in IT related field preferred
  •  Other Recognized Certifications: Cisco, Microsoft, CompTIA
Work Environment:
 
  • Must be able to work with individuals with developmental disabilities
 Physical Demands:
 
  • Walk, stand, sit, push, pull, stoop, kneel, crouch, reach, use hands and lift up to 50lbs, 2/3’s of the time 
Requirements:
 
  • Drug Screen
  •  Criminal Background Check
  •  Driver’s License Check

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.