Hyndman Area Health Center

Operations Manager

Location

Bedford Family Health Center

Type

Full Time

Responsive recruiter
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance
 
Summary: 
The Operations Manager has various duties and responsibilities to guarantee HAHC is operating effectively and compliant with federal and state rules and regulations. Responsible for Risk Training and activities. The Operations Manager will act as the Organization’s Risk Manager and comply with all Risk Management guidelines including but not limited to conducting risk assessments, insuring incident management, and security point of contact. 

FQHC Experience Preferred.
                                                                                                          
Duties/Responsibilities of the Operations Manager: 
 
·         Responsible for project management functions 
·         Leads policy review to oversee our clinical and administrative policies 
·         Supervises the front desk staff and works with Patient Services Supervisor to ensure the efficient front office workflow 
·         Communicates with provider recruitment agencies 
·         Responsible for risk management concerns and actions 
·         Manages employee training programs 
·         Oversees ITD functions such as: Smart Choice, ECW, Medtrainer, Zultys, etc. 
·         Responsible for FTCA and HRSA oversight 
·         Leads Risk Management Meetings
·         Other duties as assigned by the CEO 
 
Duties/Responsibilities as the Organization’s Risk Manager: 
·         Create new claims management policy and risk management policy 
·         Incident management 
·         Chair the Risk Management Committee 
·         Review and Analyze grievances 
·         Develop and implement safety policies and procedures 
·         Develop and implement annual training plans for risk management and safety 
·         Conduct routine needs assessments 
·         Conduct clinical walk through using a checklist system 
·         FMEA/PDSA/EAP/CMS analysis and management 
·         Risk Mitigation 
·         Claims/Incident Investigations 
·         Document workflows 
·         Strategic planning for risk management and safety 
·         Report to the Board of Directors and CEO on risk and risk management 
 
Education: 

·         Master of Business Administration, Healthcare Administration, or a related field is desired 
Compensation: $65,000.00 - $70,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Company Website: www.hyndmanhealth.org

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