Case Manager Associate/CSP
Full Time • Owatonna
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
Job Summary:
Case management is incorporated with the community support program and is designed to assist people with a serious and persistent mental illness to become independent and functioning members of the community.
Case manager associates facilitate and broker services to assist clients in the promotion of independent living and teach and train clients to become more independent.
Supervisory Responsibilities:
• No
Duties/Responsibilities:
Under the supervision of the Adult Services Program Manager, the Case Manager Associate (CMA) engages adult clients with Serious and Persistent Mental Illness (SPMI). In this position, the CMA will gather information, assess the clients’ needs based on their individual functioning in the community, complete necessary referrals, collaborate with other professionals, and support clients through various transitions from other entities such as jails, hospitals, or residential settings, to assist in stabilizing their mental health. The case manager associate will have monthly contact with clients and maintain concurrent documentation to abide by state and CCBHC requirements. Caseload size will be adjusted accordingly to allow for additional time to complete required preservice training, Supervision, mentorship hours, and Continued Education hours.
Required Knowledge, Skills, and Abilities:
• Excellent interpersonal communication skills, ability to effectively work with a variety of people and personalities; communicates clearly and effectively both orally and in writing.
• Able to work independently, showing initiative, and willingness to take charge of a situation.
• Skilled in identifying and assessing a wide range of clients’ needs.
• Effectively uses time management skills in order to meet all deadlines.
• Demonstrates thoroughness and organizational skills in the workplace.
• Displays flexibility to meet the agency and clients’ needs in an environment with interruptions.
• Shows proper etiquette when dealing with clients and other sources.
• Ability to differentiate between assisting with independent living and enabling clients to remain dependent.
• Recognizes and understands mental health symptoms and diagnoses.
• Experience in use of some office equipment such as copy machine, fax machine, postage machine, paper shredder, programmable telephone system, e-mail, etc.
• Understands the confidential nature of organizational information and maintains confidence.
Education and Experience:
A case manager associate (CMA) must meet the following criteria:
Work under the direction of a case manager or case management supervisor; be at least 21 years of age,
have at least a high school diploma or its equivalent; and meet one of the following criteria:
(i) have an associate of arts degree in one of the behavioral sciences or human services.
(ii) be a certified peer specialist under section
(iii) be a registered nurse without a bachelor's degree.
(iv) within the previous ten years, have three years of life experience with serious and persistent mental illness as defined in subdivision 20; or as a child had severe emotional disturbance; or have three years life experience as a primary caregiver to an adult with serious and persistent mental illness within the previous ten years.
(v) have 6,000 hours work experience as a nondegreed state hospital technician; or
(vi) have at least 6,000 hours of supervised experience in the delivery of services to persons with mental illness.
• Individuals meeting one of the criteria in items (i) to (v) may qualify as a case manager after four years of supervised work experience as a case manager associate. Individuals meeting the criteria in item (vi) may qualify as a case manager after three years of supervised experience as a case manager associate.
A case management associate must also have 40 hours of preservice training, receive at least 40 hours of continuing education in mental illness and mental health services annually; and receive at least five hours of mentoring per week from a case management mentor.
Physical Requirements:
Employees must be able to:
• Hear and speak in order to use telephones and communicate with people inside and outside the office.
• Physical ability to move around the office area and in the community throughout each workday.
• Visual ability to review detailed reports and information, and to use the computer for keyboarding.
• Bend at the waist or crouch for filing charts in the filing cabinets.
• Physical ability to Exert up to 20 pounds or up to 10 pounds of force frequently.
Work Environment:
The employee must be able to tolerate transporting clients in their own vehicles, entering clients’ homes, and interacting with clients at different functions. Seasonal weather conditions and frequent changes from inside/outside work environment are required. There are many duties performed in an office setting.
Case management is incorporated with the community support program and is designed to assist people with a serious and persistent mental illness to become independent and functioning members of the community.
Case manager associates facilitate and broker services to assist clients in the promotion of independent living and teach and train clients to become more independent.
Supervisory Responsibilities:
• No
Duties/Responsibilities:
Under the supervision of the Adult Services Program Manager, the Case Manager Associate (CMA) engages adult clients with Serious and Persistent Mental Illness (SPMI). In this position, the CMA will gather information, assess the clients’ needs based on their individual functioning in the community, complete necessary referrals, collaborate with other professionals, and support clients through various transitions from other entities such as jails, hospitals, or residential settings, to assist in stabilizing their mental health. The case manager associate will have monthly contact with clients and maintain concurrent documentation to abide by state and CCBHC requirements. Caseload size will be adjusted accordingly to allow for additional time to complete required preservice training, Supervision, mentorship hours, and Continued Education hours.
Required Knowledge, Skills, and Abilities:
• Excellent interpersonal communication skills, ability to effectively work with a variety of people and personalities; communicates clearly and effectively both orally and in writing.
• Able to work independently, showing initiative, and willingness to take charge of a situation.
• Skilled in identifying and assessing a wide range of clients’ needs.
• Effectively uses time management skills in order to meet all deadlines.
• Demonstrates thoroughness and organizational skills in the workplace.
• Displays flexibility to meet the agency and clients’ needs in an environment with interruptions.
• Shows proper etiquette when dealing with clients and other sources.
• Ability to differentiate between assisting with independent living and enabling clients to remain dependent.
• Recognizes and understands mental health symptoms and diagnoses.
• Experience in use of some office equipment such as copy machine, fax machine, postage machine, paper shredder, programmable telephone system, e-mail, etc.
• Understands the confidential nature of organizational information and maintains confidence.
Education and Experience:
A case manager associate (CMA) must meet the following criteria:
Work under the direction of a case manager or case management supervisor; be at least 21 years of age,
have at least a high school diploma or its equivalent; and meet one of the following criteria:
(i) have an associate of arts degree in one of the behavioral sciences or human services.
(ii) be a certified peer specialist under section
(iii) be a registered nurse without a bachelor's degree.
(iv) within the previous ten years, have three years of life experience with serious and persistent mental illness as defined in subdivision 20; or as a child had severe emotional disturbance; or have three years life experience as a primary caregiver to an adult with serious and persistent mental illness within the previous ten years.
(v) have 6,000 hours work experience as a nondegreed state hospital technician; or
(vi) have at least 6,000 hours of supervised experience in the delivery of services to persons with mental illness.
• Individuals meeting one of the criteria in items (i) to (v) may qualify as a case manager after four years of supervised work experience as a case manager associate. Individuals meeting the criteria in item (vi) may qualify as a case manager after three years of supervised experience as a case manager associate.
A case management associate must also have 40 hours of preservice training, receive at least 40 hours of continuing education in mental illness and mental health services annually; and receive at least five hours of mentoring per week from a case management mentor.
Physical Requirements:
Employees must be able to:
• Hear and speak in order to use telephones and communicate with people inside and outside the office.
• Physical ability to move around the office area and in the community throughout each workday.
• Visual ability to review detailed reports and information, and to use the computer for keyboarding.
• Bend at the waist or crouch for filing charts in the filing cabinets.
• Physical ability to Exert up to 20 pounds or up to 10 pounds of force frequently.
Work Environment:
The employee must be able to tolerate transporting clients in their own vehicles, entering clients’ homes, and interacting with clients at different functions. Seasonal weather conditions and frequent changes from inside/outside work environment are required. There are many duties performed in an office setting.
Compensation: $19.00 - $22.00 per hour
.
Spero has been delivering comprehensive, community-based mental health services to adults, children, adolescents and families for more than 45 years. It began in 1964 with residents of Steele County first gaining access to psychiatric and psychological services available to residents of four counties. Since then, the organization has steadily expanded to meet the growing needs of the communities in Steele, Dodge and Waseca counties.
Spero employs approximately 130 staff members. Our staff includes psychiatrists, psychologists, counselors, social workers and administrative professionals, all committed to the service of our clients and their recovery. We are an Equal Opportunity Employer and do not discriminate against any job applicant or employee on the basis of age, race, color, religion, gender, national origin, sexual orientation, veteran status, or physical or mental disability.
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