About us!

The Crisis Center for South Suburbia is a non-profit community organization that provides emergency shelter and other essential services for individuals and families victimized by domestic violence and addresses the societal issues that contribute to domestic violence.
 
Today, the Crisis Center for South Suburbia operates a 54-bed emergency shelter and has annual impact on the lives of more than 10,000 people.  With a staff of more than 83 employees and a budget of over seven million dollars, the Crisis Center continues to grow while offering free services to Chicago’s south suburban communities.
 
Why Us?

In both service provision and fundraising, we maintain the highest professional and personal ethical standards. We respect the diversity of the individuals we work with and serve. Each person’s contributions are valued as we work together cooperatively with open communication. We continually evaluate the effectiveness of our services, with established channels for feedback and accountability.  We believe in teamwork, individual excellence, and accountability. 

We embrace a history founded in creating equity – we take our principles seriously by courageously committing to a culture and workplace where all staff feel safe, welcome, visible, respected, supported, and valued.
 
We offer competitive salaries, health, dental, vision & life insurance, 403B matching, flexible schedules, opportunity for advancement, paid time off, wellness resources, training and development, performance-based bonuses and more.

As an equal opportunity employer, we encourage people of varied races, ethnicities, national origins, tribes, religions, ages, gender identities and expressions, genders, sexual orientations, marital statuses, disabilities, veteran/reserve national guard statuses, socio-economic statuses, thinking and communication styles to work with us.
 
Across our agency, we are working together to support the life-changing mission of ending domestic violence for individuals and families with the transformational impact of lives without abuse.

How to Apply:

If you would like to join our dynamic and committed team of professionals here at the Crisis Center for South Suburbia and learn more about our current opportunities please check those out on our website www.crisisctr.org.   

DV Case Manager Position SUMMARY: 
The DV Case Manager role is responsible for providing individualized support to clients, both one-on-one and in group settings, to help them achieve self-sufficiency and heal from the effects of domestic violence. The position involves coordinating and overseeing the case management needs of shelter and Lifeline clients, ensuring housing stability, and promoting long-term self-sufficiency. Key responsibilities include assessing clients’ immediate needs, coordinating services, making referrals, monitoring progress, and advocating for clients to access necessary resources. The role also requires fostering a cooperative living environment, utilizing trauma-informed practices and conflict resolution strategies. Additionally, the position involves assisting clients with goal setting, crisis intervention, and facilitating access to services to ensure their success in both the shelter and Lifeline programs. 

 

JOB SPECIFIC DUTIES AND RESPONSIBILITIES: 

 

Safety and Security 

·         Ensure a safe and healthy environment that foster independence, self-determination, and mental 

          wellbeing. 

·         Clearly communicate and apply program rules and related sanctions to shelter and Lifeline 

          clients in a consistent and compassionate manner. 

·         Implement effective conflict resolution strategies among clients to ensure a 

          cooperative and harmonious communal living environment for all clients. 

·         Provide clear direction and intervention through rules and regulations. 

 

Client Services 

·         Provide case management services to clients during their stay in shelter and Lifeline program 

·         Develop and implement individualized services plans to promote self-sufficiency and safety. 

·         Assist clients with enrolling in mainstream benefits, obtaining ID documents, securing childcare and accessing other necessary            
          resources. 

·         Assist clients with obtaining employment and other personal goals as needed. 

·         Provide crisis intervention counseling and domestic violence education to clients 

·         Provide recommendation for continued service provision during initial assessment.