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System Engineer (I & II) Hybrid - US

System Engineer (I & II)

Full Time • Hybrid - US
Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
  • Wellness resources
  
Who we are:

We are a legal access employee benefits company that makes the needs of members a priority and strives to offer them the best product and service in a personal, but professional, manner.

At LegalEASE, we consider our culture to be among our most important resources. Over the decades our team members have built our culture into what it is today — an environment for our team members to be creative and grow, have fun and be successful, and help our customers to the best of their abilities. Today, this culture is the core at our decision making and strategy.

Join our Team:
We create a customer focused work environment by providing Team Members with the same level of service, respect, and dignity that we provide to our members. Our deeply instilled culture is personified by our Team Members who ensure that we have helped each and every member to the best of our abilities, and to become a company that is easy to work with. If you want to be a part of this cohesive team with opportunities to build a successful career, LegalEASE is the right place for you. 

Job Purpose

 The Systems Engineer plays a key role in designing, implementing, and maintaining networking, security, and IT infrastructure solutions. This position requires both hands-on technical expertise and strategic planning to ensure optimal system performance and security. 

Essential Functions 

Networking
​Tier 1 (Maintenance & Execution) 
  • ​Monitor and troubleshoot network performance issues. 
  • ​Configure and maintain VLANs, routing policies, and network failover pairs. 
  • ​Perform network device installations, firmware updates, and routine maintenance. 
  • ​Manage and troubleshoot VPN tunnels, SSH tunnels, and firewall rules. 
  • ​Handle physical networking tasks, including racking/unracking, AP placement, and cabling.
Tier 2 (Management & Creation) 
  • ​Design and implement network architecture, including spine+leaf topology. 
  • ​Develop and enforce traffic prioritization policies for VoIP and mission-critical applications. 
  • ​Oversee AWS networking configurations, including VPCs, subnets, NLBs, ALBs, and routing policies. 
  • ​Establish best practices for network security and redundancy strategies. 
  • ​Optimize and enhance network monitoring tools for proactive issue resolution. 
Systems Engineering & Administration
Tier 1 (Maintenance & Execution) 
  • ​Perform routine Linux server maintenance (Debian, Ubuntu, Raspbian). 
  • ​Manage user accounts, group policies, and directory services in Microsoft AD. 
  • ​Handle storage and file sharing via NAS, Samba/SMB/CIFS. 
  • ​Configure and maintain DNS, DHCP, NTP, and mail services (O365, Mimecast, Google Workspace). 
  • ​Assist with basic AWS administration (EC2, RDS, IAM, security groups). 
Tier 2 (Management & Creation) 
  • ​Architect and deploy infrastructure automation and containerization (Docker, GitLab CI/CD). 
  • ​Develop system hardening strategies and implement security compliance policies. 
  • ​Lead the design and configuration of enterprise storage and backup solutions. 
  • ​Oversee cloud security and identity management across AWS and hybrid infrastructures. 
  • ​Optimize mail flows, spam filtering, and advanced routing configurations. 
Information Security (InfoSec)
Tier 1 (Maintenance & Execution) 
  • ​Monitor security event logs and investigate incidents (InsightIDR, Defender, Mimecast). 
  • ​Enforce firewall rules and manage endpoint security configurations. 
  • ​Assist with employee phishing awareness campaigns and security training. 
  • ​Maintain security patches and compliance updates for network devices and servers. 
  • ​Respond to security questionnaires and audits from external partners. 
Tier 2 (Management & Creation) 
  • ​Develop organization-wide security policies and procedures. 
  • ​Lead penetration testing, vulnerability management, and remediation initiatives. 
  • ​Implement advanced IAM policies and least-privilege access models. 
  • ​Optimize security configurations for cloud and hybrid environments. 
  • ​Establish and enforce network segmentation and zero-trust architectures. 
  • ​Additional Responsibilities 
​Hybrid IT Support:  
  • ​Tier 1 - Asset lifecycle management  
  • ​Tier 2 - Strategic IT planning. 
Building & Facility Support:  
  • ​Tier 1 - Basic access requests 
  • ​Tier 2 - Infrastructure planning. 
Billing & Vendor Management:  
  • ​Tier 1 - Account renewals;  
  • ​Tier 2 - Vendor negotiations.​ 
Skills / Qualifications 

  • ​​Technical Skills: 
  • ​Deep knowledge of networking (design, implementation, security) and Linux system administration. 
  • ​Cloud experience (AWS, Rackspace) and hybrid networking. 
  • ​Security-first mindset with expertise in InfoSec best practices. 
  • ​Soft Skills: 
  • ​Ability to work under pressure and perform well in high-stakes environments. 
  • ​Comfortable tackling new challenges daily—no two days will be the same! 
  • ​Strong problem-solving skills and a proactive approach to troubleshooting. 
  • ​Excellent communication and documentation skills.​ 
Required Education and Experience 

  • ​​Experience in small-to-medium-sized companies wearing multiple hats. 
  • ​Extensive hands-on experience in networking, system administration, and security. 
  • ​Proven ability to manage hybrid cloud environments, including AWS and on-prem infrastructure. 
  • ​Experience troubleshooting and resolving complex network and security issues in a fast-paced environment. 
  • ​Strong lateral knowledge across various IT disciplines, with a track record of adapting to new challenges and technologies.​ 
Preferred Education and Experience 

  • ​​Bachelor's degree from an accredited university is preferred.​ 
Additional Eligibility Qualifications 

  • ​​None for this role​ 
Work Environment 

  • ​​This job operates in a professional office environment.  Flex-schedule opportunities are available for this role.  This role routinely uses standard office equipment such as computers, telephones, photocopiers, filing cabinets and fax machines. ​ 
Physical Demands 

  • ​​Ability to work in an office environment, sitting at a desk or workstation for extended periods of time. 
  • ​Use of a computer, keyboard, and other standard office equipment. 
  • ​Occasional lifting of materials or objects up to [weight limit, e.g., 25 pounds] may be required. 
  • ​Mobility within the office for meetings, interactions, and accessing office facilities. 
  • ​Ability to communicate verbally and in writing, including via phone and electronic means.​ 
Position Type/Expected Hours of Work 

  • ​​Standard business hours with frequent after-hours work required. 
  • ​Availability for emergency response, system maintenance, and network troubleshooting outside of standard working hours is essential. 
  • ​Must be adaptable to a dynamic schedule, including nights and weekends as needed.​ 
Travel 

  • ​​​Occasional travel may be necessary to assist with networking in offsite areas.​​ 
Work Authorization 

  • Please note that a criminal background investigation is conducted on every Legal Access Plans employee. 
  • All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities.  Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. 
 
AAP/EEO 

  • Legal Access Plans is an equal opportunity employer. 
Other Duties 

  • The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.  This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.  Requirements are representative of minimum levels of knowledge, skills and/or abilities.  To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.  Continued employment remains on an “at-will” basis. 

Flexible work from home options available.

Compensation: $90,000.00 - $175,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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Perks and Benefits

Work-Life Balance

Growth and Career Advancement
At LegalEASE you are empowered to lead and be an active participant in your career growth with various coaching and mentoring opportunities.
Health and Wellness
Our benefits are designed to support you and your family and also build and promote a balanced approach to health and wellbeing. We offer a competitive benefits package with traditional benefits including medical, dental, vision, 401k and Life Insurance.
Compensation
We offer competitive compensation as well as a handsome company 401K match, holiday pay, Legal Plan, medical expense card and additional supplemental voluntary insurance plans that cater to the needs of our diverse team.
On-Site Amenties
Amenities include free Fitness Center, On-site Cafe, Outdoor Seating Lounge, Temperature-controlled walkway, Lunch Drop, Secured Parking, Car Detailing.
PTO
We value and encourage having a good work/life balance and want to make sure that our employees have time away from work to relax and recharge with Vacation, Sick and Personal Leave options.
Flexibility
Here at LegalEASE we know that one desk doesn't fit all, and that great work happens anywhere. Our flexible approach means we have remote, hybrid and in office opportunities.
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