Replies within 24 hours
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Direct Support Professional (Direct Care Worker)
Make a Difference Every Day
At Quality Connections, our Direct Support Professionals (DSPs) are the heart of what we do. DSPs provide compassionate, hands-on support to individuals with intellectual and developmental disabilities, helping them live safe, fulfilling, and independent lives in their homes and communities.
This role is more than a job — it is an opportunity to positively impact someone’s life every single day.
Position Summary
Direct Support Professionals provide daily care and support to individuals living in their homes or home-like settings. Staff assists with personal care, daily living skills, health monitoring, and community participation while promoting independence, dignity, and respect.
Key Responsibilities
Professional Expectations
- Clock in and out on time using the company timekeeping system
- Accurately document services provided during each shift
- Report any changes in an individual's health, behavior, or environment to management promptly
- Follow all agency policies, procedures, and state regulations
Personal Care & Health Support
- Assist with personal hygiene, grooming, dressing, and feeding
- Support mobility and ambulation as needed
- Assist with toileting, including use of bedpans, urinals, or commode chairs when necessary
- Monitor health and wellness and report concerns
- Remind or assist with medication self-administration after proper training
Promoting Independence
- Encourage individuals to build and maintain daily living skills
- Support self-help activities and independence whenever possible
- Foster positive and respectful relationships between housemates
Home Support
- Maintain a clean, safe, and comfortable home environment
- Perform light housekeeping duties including laundry, bed making, and cleaning
- Assist with meal planning, grocery shopping, food preparation, and clean-up
Community Engagement
- Accompany individuals to medical appointments and community activities
- Transport individuals when required
- Support participation in community events and daily activities
Safety & Well-Being
- Ensure the safety and well-being of individuals at all times
- Maintain a respectful, supportive, and positive environment
Additional Responsibilities
- Perform other duties as assigned to support the individuals served
Qualifications
- High School Diploma or GED (preferred or required depending on program)
- Must be 18 years of age or older
- Valid driver's license (for positions requiring transportation)
- Ability to work in group home or home-like settings
- Strong verbal and written communication skills
- Ability to interact professionally with individuals served, coworkers, families, and outside professionals
- Ability to perform physical job duties including bending, lifting, pushing, pulling, and standing or walking for extended periods
Required Training & Certifications
Employees must obtain and maintain all required certifications in accordance with state and program requirements, which may include:
- Medication Administration
- CPR / First Aid
- Prevention and Support / Behavioral Training
- Additional training required by Arizona state regulations or agency policy
The Impact of Your Work
As a Direct Support Professional, you help individuals:
✔ Live safely in their homes
✔ Build independence and life skills
✔ Participate in their community
✔ Experience dignity, respect, and support
✔ Build independence and life skills
✔ Participate in their community
✔ Experience dignity, respect, and support
Your work truly changes lives.
Compensation: $18.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Quality Connections is a Training Center helping people overcome barriers on their journey toward greater independence.
