Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Wellness resources

Hours: Monday - Friday 8:00 - 5:00 PM
Location: Springfield, MO - Hybrid/Remote after completing in office training

Parmele Law Firm is seeking a full-time Benefits Representative to join our team! Below is more information about the open position, responsibilities, and qualifications associated with this position.

Are you passionate about helping people?
Can you imagine going to work every day knowing that you're making a positive difference?
Can you assist in answering client questions and offer solutions?

At Parmele Law Firm our Benefits Representatives play a significant role in creating a memorable client experience. Our Benefits Representatives provide our clients the ultimate telephone experience and work behind the scenes as well doing various administrative tasks. We are looking for employees ready with talent, ideas, and tenacity to help us grow as a business. They must be equipped with the right combination of telephone skills, administration skills, compassion, empathy, and ability to ask questions.

Responsibilities Include:

Keeping track of assigned accounts to identify outstanding debts
Planning course of action to recover outstanding payments
Heavy phone activity with clients
Contacting social security and clients regarding payment status
Negotiating payoff deadlines or payment plans
Handling questions or complaints
Investigating and resolving discrepancies
Establishing good relationships with clients
Updating account status and database regularly

Qualifications:

Strong fundamentals
Proficiency in communication skills
Ability to maintain a high level of productivity
Strong Ability to Multitask under pressure

The office of Parmele Law Firm is staffed by an experienced team of Social Security Disability attorneys backed the staff equipped with tenacity and knowledge to help support them throughout our clients claims process. Assisting in granting clients, the best possible disability case outcomes possible.

About Parmele Law Firm:

At Parmele Law Firm, we use our knowledge of disability law, along with our compassionate hearts, to zealously advocate for our clients and inspire hope in our community. We are a growing law firm with offices throughout Missouri, Kansas, Illinois, Arkansas and Oklahoma. We are a leader in our field of Social Security Disability law.

Flexible work from home options available.

Compensation: $15.00 per hour

Parmele Law Firm, P.C.

Parmele Law Firm is a growing law firm dedicated to providing zealous advocacy for claimants seeking disability benefits from the Social Security Administration. The firm handles everything from completing the application to representation in the federal district courts during appeals. Based in Springfield Missouri, Parmele Law Firm has 29 offices throughout Missouri, Oklahoma, Kansas, Arkansas and Illinois. The firm is comprised of over 160 employees, including attorneys, paralegals, legal assistants, support staff and a benefits department. Parmele Law Firm’s culture is considered key to its success and sets the firm apart from competitors. All employees at Parmele Law Firm understand and practice the firm’s mission: To use our knowledge of Social Security Disability law, along with our compassionate hearts, to zealously advocate for our clients and inspire hope in our community. Unique to Parmele Law Firm, we strive to not only provide exceptional legal representation, but also help provide answers to all our clients’ questions during our representation. Because of the difficult subject matter of our work (disability), wins are celebrated, camaraderie is plentiful, and compassion is critical. Negativity, pessimism, and office politics are not tolerated. Each member of Parmele Law Firm brings a unique history and knowledge base that helps the entire firm serve our clients better in every way possible.