STAFFING AND SCHEDULING COORDINATOR for Growing Home Care Agency

 

Flourish in Place Home Care Solutions is growing!  We were just voted a Best in Florida company! We have a small but mighty office staff that works together as a family and a care team. We now have an immediate need for a dynamic Staffing and Scheduling Coordinator!

The Staffing and Scheduling Coordinator (Coordinator) schedules home care aides for clients, and also helps the agency recruit and retain excellent caregiver staff. The Coordinator matches clients with the best caregivers for their individual needs. She or he establishes shift schedules, makes scheduling changes, and records client and caregiver communications and activities using our web-based software platform called “Wellsky Personal Care”. While doing her job effectively, the Coordinator builds positive and flourishing relationships with our customers and our employees. Ideally, the Coordinator is also herself a CNA or HHA who can provide personal care in the homes of clients in emergency situations when no other caregiver is available. Language ability in Spanish as well as English is a big plus. In addition to the scheduling function, the Coordinator helps the agency’s Staffing Specialist recruit, interview, select, retain, and on-board new caregivers. The Coordinator will report to our Nurse Administrator, while working closely with our existing Scheduling Coordinator and our existing Compliance and Staffing Specialist.The Coordinator will be expected to participate in our on-call rotation, which provides extra on-call pay, one evening per week and about one weekend per month.

Passion for caring for seniors and disabled people

Previous home care/home health staffing and/or scheduling experience

Ability to communicate clearly and professionally in written and oral communications with clients and personnel

Ability to build strong working relationships, internally and externally

Ability to work autonomously and as part of a team

Strong work ethic is essential; arriving on time and not taking off unnecessarily

Strong attention to detail & time management skills

Ability to accurately manage many details related to data entry, scheduling, follow-up requests and maintenance of electronic records

Ability to switch gears quickly but accurately and thrive in a fast-paced job environment

Proficiency with key Google applications (Gmail, Docs, Maps, Calendar, Sheets)

Previous familiarity with WellSky software is preferred, but not required

Bilingual language ability in Spanish as well as English is preferred, but not required

Personal effectiveness, credibility, collaboration skills, flexibility, and thoroughness

Minimum - High school diploma

Two years of experience as Staffing Coordinator and/or Scheduler is preferred

CNA License or HHA Certification and prior home care experience a big plus

AHCA Level 2 background screen eligibility is required (can be hired conditioned on being found eligible)

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.