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Customer Service Representative Oasis Home Center

Customer Service Representative

Full Time • Oasis Home Center
Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance
  • Wellness resources
 

Oasis Home Center is a premier provider of high-quality home appliances, flooring, cabinetry and more. Our commitment to excellence and customer satisfaction has made us a trusted name in the industry. We pride ourselves on delivering top-notch service and support to our valued customers.

Position Overview: We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team at our service center. The ideal candidate will possess excellent communication skills, a strong customer-centric attitude, and the ability to handle a variety of customer inquiries and issues with professionalism and efficiency.

Responsibilities:

  • Provide exceptional customer service via phone, email, and in-person interactions.
  • Address customer inquiries, concerns, and complaints in a timely and courteous manner.
  • Assist customers with scheduling service orders and routing service technicians. 
  • Collaborate with other team members to ensure customer satisfaction and resolution of issues.
  • Maintain accurate records of customer interactions and transactions.
  • Identify opportunities for process improvement and contribute to team initiatives.
Requirements:

  • High school diploma or equivalent.
  • Proven experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Proficiency in Microsoft Office and experience with CRM software is a plus.

Benefits:

  • Competitive salary.
  • Comprehensive benefits package including health, dental, and vision insurance, retirement savings plan, company paid life insurance, and paid time off.
  • Opportunities for professional development and advancement within the company.
  • A positive and supportive work environment with a focus on teamwork and collaboration.

How to Apply: If you are passionate about providing exceptional customer service and are looking for an exciting opportunity to grow with a reputable company, we want to hear from you! Please submit your resume and cover letter outlining your qualifications and why you would be a great fit for this role.
Join our team and be a part of our commitment to excellence in customer service!

 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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