Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Vision insurance

Evergreen Life Services is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital status, or any other legally protected status.

Position Description: Program Coordinator

Reports To: Executive Director

FLSA Classification: Exempt

Created: November 30, 2013

Revised: December 29, 2020

JOB SUMMARY

The Program Coordinator is responsible for the supervision of all staff in their designated homes. They will be overseeing the delivery of services in those homes. The Program Coordinator will assist the administrative staff in determining training requirements for employees.

ESSENTIAL JOB FUNCTIONS

Supervising staff and scheduling them for their assigned shifts.
Taking disciplinary action as necessary.
Functioning as a Program Coordinator for individuals served.
Assisting in the development, preparation, and monitoring of individuals served plan of care according to the guidelines of the developmental and/or finding, and according to the needs of the individual served.
Interviewing prospective individuals served and families.
Coordinating and arranging appointments, meetings, etc.
Serving as a support for the individual served, their family, and the Evergreen staff who provide services.
Monitoring budgetary requirements and expenditures.
Ensuring that all policies, procedures, regulations, and guidelines are followed.
Assisting in scheduling individuals served specific training and in maintaining documentation of such training.
Working flexible hours as requested by the Executive Director.
Staff performance evaluations.
Participate actively in hiring staff for their perspective home assignment.

CORE COMPETENCIES

Acting Strategically: Identifies key issues and relationships relevant to achieving goals, and commits to a course of action to accomplish goals based on known and unknown variables. Develops priorities with the right balance of short and long-term considerations.
Championing Customer Needs: provides timely and professional service to both internal and external customers, is responsive to customer needs and requests, is always courteous to the customer, and considers them when making decisions.
Communicating Effectively: Share information. Listens and involves others. Conveys ideas in a manner that engages others and helps them understand and retain the message.
Delivering High-Quality Work: Makes sure responsibilities central to the role meet all requirements and expectations. Finishes tasks promptly and critically reviews work for accuracy and quality. Consider the impact of work on others.
Prioritizing and Organizing Work: Allocates time and attention based on what is most important to achieve key goals and objectives. Effectively organizes and balances tasks and priorities to keep multiple projects on track.

QUALIFICATIONS/EXPERIENCE/JOB KNOWLEDGE

Prefer a four (4) year degree or any combination of education and experience in serving individuals with disabilities, or four (4) years full-time equivalent experience in a supervisory position, preferably in the field of mental health or related field.
Must have at least two (2) years’ experience in serving individuals with disabilities.
Experience in supervising staff, monitoring budgets, and following licensing and regulatory guidelines.
Needs a clear understanding of administrative procedures and personnel management.
Needs an understanding of Medicaid guidelines as they relate to programming.
Needs an understanding of guidelines for individuals served receiving Supported Living, Assisted Living, or In-Home Waiver Services.
Prior work in a non-profit atmosphere and experience with people with intellectual and developmental disabilities are preferred.
A combination of education and experience will be considered.
Occasionally exposed to viruses and infectious conditions.

PHYSICAL REQUIREMENTS

Constantly moves about to coordinate work.
Regularly works in a fast-paced environment with multiple task deadlines.
Regularly moves and positions objects weighing up to 50 pounds.
Occasionally exposed to viruses and infectious conditions.
Constantly alert and observant during working hours.

Reasonable accommodations may be made to enable individuals with disabilities or a medical condition to perform essential functions.

SUPERVISORY RESPONSIBILITIES

Will supervise

SPECIAL REQUIREMENTS

May be required to attend seminars or job-related training courses.
Must have understanding, patience, and tact in dealing with individuals with intellectual and developmental disabilities.
Must have the ability to maintain good working relationships with Evergreen staff and with contacts from other agencies or entities.
Must have the ability and desire to function as part of a team, yet work with a high degree of independence.
Must have the ability to maintain a high degree of autonomy, accuracy, and integrity.
Must have excellent customer service skills.

SKILLS AND ABILITIES

Working knowledge of Microsoft Windows and Office applications.
Working knowledge of Google Workspace.
Aptitude to learn other software programs as required for this position.

EMPLOYMENT VARIABLES

Must have a good driving record that meets the minimum requirements for Evergreen and reliable transportation.
Must pass a drug screen and criminal background check.
Availability for evening and weekend work may be required based on operational needs.

WORKING ENVIRONMENT

May be required to work in a variety of settings and environments, both indoors and outdoors.

Evergreen Life Services

I want more than just a job.
I want to make a difference in people’s lives.
I want to make a difference in my community.

We want to make a difference too. Working at Evergreen Life Services isn’t just a job; it’s a rewarding career. Sometimes that reward is a smile or a song from a resident, sometimes it’s the reward of knowing you helped a resident to learn daily life skills, like setting a table or preparing a meal. It could be watching a resident make beautiful artwork in one of our studios. Every day you will have opportunities to help those with intellectual or physical disabilities feel that they are a part of a community that cares.

Whether you provide direct care in our adult day care or in a group home, or you serve in a support or corporate office role, you will be an important part of the Evergreen team.

We have nearly 2000 employees and more than 1100 individuals served in seven states, including Louisiana, Texas, Arkansas, Oklahoma, Kentucky, Tennessee, and Florida.

If you are looking for a place where you can make a difference, at Evergreen Life Services you will change lives. Every employee is a valuable part of the team, because at Evergreen, everyone matters.

Evergreen, in it's mission is to serve, provide for and champion individuals with intellectual and developmental disabilities, is looking for qualified, caring individuals to work with us.